Privacy Policy
Last Updated : January 2026
At The Skillstronaut Hub, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Information Collected
Account Information
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Name, email address, and phone number
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Profile information and account preferences
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Payment and billing information
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Usage Information
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Pages visited and features used
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Device type, browser, and IP address
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Cookies and similar tracking technologies
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Content You Provide
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Reviews, comments, and community contributions
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Messages and support inquiries
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Survey responses and feedback
How We Use Your Information
Service Delivery
Process transactions, deliver courses, and provide member access
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Communication
Send updates, newsletters, and respond to inquiries
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Personalization
Customize your experience and recommend relevant content
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Security
Protect accounts, detect fraud, and ensure platform integrity
Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
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Service Providers
Third parties who help us operate our platform (payment processors, learning portal, analytics etc.)
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Legal Requirements
When required by law, court order, or government request
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Business Transfers
In connection with mergers, acquisitions, or asset sales
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With Consent
When you explicitly authorize us to share your information
Data Retention
We retain your information for as long as necessary to provide our services and fulfil the purposes described in this policy.
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Account data is retained while your account is active
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Transaction records are kept as required by accounting and tax laws
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Usage data may be anonymised and retained for analytics purposes
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Upon account deletion, we will remove or anonymize your personal data within 90 days, except where retention is required by law.
Your Rights
You have the following rights regarding your personal information:
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Access
Request a copy of the personal data we hold about you
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Correction
Update or correct inaccurate personal information
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Deletion
Request deletion of your personal data. Please note, you will lose your learning portal access once we delete your data
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Opt-out
Unsubscribe from marketing communications at any time